Last Updated: August 2026

At Carlos Osorno | A-Casa Realty, we respect and protect the privacy of our clients, visitors, and users. This Privacy Policy explains how we collect, use, store, and protect the information you provide through our website and real estate services in the State of Florida.

This policy is intended to reflect common privacy and data protection practices within the Florida real estate industry.

1. Information We Collect

We may collect personal information when you:

• Complete a contact form.
• Request information about a property.
• Schedule a consultation or property showing.
• Subscribe to newsletters or updates.
• Contact us by phone, email, or social media.

The information we collect may include:

• Full name.
• Email address.
• Phone number.
• Address or city of interest.
• Property buying or selling preferences.
• Any other information you voluntarily choose to provide.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address.
• Browser type.
• Device information.
• Pages visited.
• Time spent on the website.
• Information collected through cookies and analytics tools.

3. How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and requests.
• Provide information about properties and real estate services.
• Coordinate appointments and property showings.
• Improve your experience on our website.
• Send real estate market information when authorized by the user.
• Comply with applicable legal and regulatory requirements.

4. Data Protection & Security

We implement reasonable technical, administrative, and organizational safeguards designed to protect your personal information against:

• Unauthorized access.
• Improper alteration or disclosure.
• Accidental loss.
• Fraudulent or unauthorized use.

While we take appropriate measures to protect your information, no electronic transmission or storage system can guarantee absolute security.

5. Information Sharing

We do not sell, rent, or trade your personal information to third parties.

We may share information only when reasonably necessary to:

• Provide services requested by the client.
• Work with lenders, title companies, inspectors, attorneys, or other professionals involved in a real estate transaction.
• Comply with applicable legal or regulatory requirements.
• Protect our legal rights or the safety of our clients.

6. Cookies

Our website may use cookies and similar technologies to:

• Improve website navigation.
• Remember user preferences.
• Analyze website traffic.
• Measure the effectiveness of advertising and marketing campaigns.

You may configure your browser to reject or limit cookies. However, disabling cookies may affect certain website features or functionality.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security policies, or content of external websites.

We encourage users to review the privacy policies of any third-party websites they visit.

8. Your Privacy Rights

You may contact us at any time to request:

• Access to the personal information we have about you.
• Correction of inaccurate or incomplete information.
• Deletion of personal information when legally permitted.
• Opt-out from promotional or marketing communications.

To exercise any of these rights, please contact us using the information provided at the end of this policy.

9. Changes to This Policy

We reserve the right to update or modify this Privacy & Security Policy when necessary.

Any changes will be published on this page along with the corresponding updated date. We encourage users to review this policy periodically.

10. Contact Information

Carlos Osorno
A-Casa Realty
Florida, United States

Email: osorno_co2006@yahoo.com
Phone: 813-770-2806

If you have any questions or concerns regarding this Privacy & Security Policy, please contact us using the information provided above.